Tips:
A. 1in=2.54cm.
B. Diamond painting is without frame.
C. It is not a finished painting, you need to finish it yourself.
D. Each color adds 20%-30% more diamonds. Have enough diamonds.
[Popular Products]: The 5D Diamond painting is the new popular DIY decoration. Colorful and three-dimensional, easier and more beautiful than cross stitch. Diamond painting kit is easy to realize classic works of art, you will enjoy the pleasure of making. Experience the feeling of being a painter.
[Super Sparkle Diamonds]: Round Diamond makes the diamond painting process easier and less frustrated. The surface of the diamond has 26 facets that looks shiny and will be never fade, the whole painting feels more three-dimensional and vivid.
[Eco-friendly Canvas]: The 5D Diamond painting is high clear printing oil canvas, non-toxic, waterproof, environmental protected, not easy to fold, will be never fade, making your room more vivifying and Shining in the light.
[Educational Nature of DIY]: Finishing a DIY diamond painting is a process of constantly adjust yourself and share happy time with your family or friends. It will be improved to an educational parent-child cooperation When you complete this diamond painting with your child. And 5D diamond painting kits can reduce stress, experience a sense of accomplishment, increase self-confidence, develop endurance, etc.
[Stylish Wall Decor and Gift]: Environmental hot melt adhesive paste has strong viscosity, not easy to fall off. 5D Diamond painting can be preserved for many years, perfect to decorate your living room, bedroom, office, restaurant, bar or anywhere you want to match different decoration style. And it is a perfect gift for birthday and festivals.
1. Brand: Diamond Painting Park
2. Material: Resin Diamonds, Canvas
3. Diamond Shape: Round
4. Pasting Area: Full Drill
Package Included:
Resin Diamonds
Diamond Painting Canvas
2* Tools(Diamond Pen, Diamond Tray, Solid Glue)
1* Tweezers
Customer Questions & Answers:
Q: Round or square?
A: Round diamond and it's beautiful!
Q: Is this a partial or full pasting area?
A: It's a full pasting painting. Full drill means your entire canvas is covered with dots. If it’s not full part of the background is printed but only selected areas require dots. I personally like the full drilled, they just take longer to complete. Just more fun!
Q: What should I do if I run out of diamonds?
A: Each color of diamond will be given an additional 20%-30%. You have enough diamonds to complete the painting. If you lose some diamonds, you can be creative and replace them with diamonds of other colors. Or you can contact the seller to get more diamonds.
Q: Could a 10 year old do this?
A: My 8 year old granddaughter does a smaller picture of diamond art so would think a 10 year old could do this. There are 2 sets of tools for us to make it together. It was a very happy afternoon.
Q: Do I need to prepare other tools?
A: The product contains all the tools and materials you need. You just need to enjoy it. If you want to hang it on the wall after you finish the diamond painting, you may need a picture frame (you can buy it separately or make one yourself). The product does not contain picture frames.
Q: Does the canvas have adhesive on it?
A: Yes, it comes with a cellophane wrap over the top and you just move it as you work on it. The diamonds stick to the canvas as you stick them on.
Q: Will the diamond fade over time?
A: The diamond will not fall off or fade. You can save it forever.
About Shipping
Receiving Time
Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-3 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Shipping Time & Shipping Fees
United States, Australia, Canada, New Zealand:
Standard Shipping (8-15 business days) - Free(Orders Over USD$59)
Standard Shipping (8-15 business days) - US$9.9(Orders Below USD$59)
Rest of world (238 countries and regions):
Standard Shipping( 8-18 business days)- US$20
Delivery
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Important Notice:
1. Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.
2. Processing time: In order to guarantee the quality of our products, FineGina.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
3. Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.
4. In Covid-19 outbreak, international logistics may encounter a 5-8 days delay.
Custom Tax or Duty
Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by FineGina.com.
4) We apologize that military addresses (APO, FPO, DPO) cannot be delivered.
30 Days Return Guarantee
What’s FineGina’s Return/Exchange Policy?
- Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear and other private products are not retunrnable.
- FineGina is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and just dislikes the item. Return shipping fees and the shipping fees from FineGina to customer are at customer's own expense.
- We do not accept returned package without notifying us upfront.
- We do not accept packages returned using COD service.
- Don't return the package to the shipping address on shipping label, we cannot receive the package. If so, we cann't make any refund.
How should I make a return?
1.Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund
- Submitting return request by dropping an email.
- Our customer service will communicate with you in the email, please pay attention to the reply. (Usually will reply within one working day)
- Please return through your local post office to avoid tax when it arrives in our country.
- Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
- Refund will be released within 5 working days after we received the package.
How should I make an exchange?
- Return package first, as steps above.
- Resend will be arranged once we get return info.
Contact us
Email us at: service@FineGina.com